Notice of Re-opening

Following the government announcement that dental practices are able to re-open from Monday, 8th June, we are pleased to confirm that we are working hard to ensure that we will be ready to safely resume face-to-face appointments.

We will prioritise patients waiting for treatment. according to need initially, and will be getting in touch to arrange/confirm these appointments.

It is essential that all appointments are made by phone or email during the next few weeks, as we will be unable to admit patients into the practice without a confirmed appointment.

If you need an appointment urgently, please email us or leave a message on the practice answerphone with your contact details.  We will continue to monitor and return all calls.

We are very much looking forward to returning to routine dentistry as soon as possible and would like to thank all patients and staff for their patience and understanding during this difficult time.  If you have missed your recall appointment during the time we were closed, or your appointment was cancelled, a member of our team will be in touch to book you a new appointment.   Things will be very different – the empty waiting room, operating at reduced capacity, the additional PPE and even more meticulous disinfection procedures.

Please be assured that the safety of our staff and patients is of paramount importance to us.

We look forward to seeing you soon!

 

 

 

Covid-19 Update

We are continuing to monitor the advice of Public Health England and are providing an emergency service by appointment only. If you have a need for urgent dental care, please call the practice and leave a voicemail. Messages are monitored and you will be called back within 24hours with advice and support. Please do not attend the practice in person for any reason unless you have been invited to do so.

Urgent care includes treatment for:
* Dental and soft tissue infections.
*Severe dental and facial pain, that cannot be controlled by the patient following self-help advice.
* Fractured tooth with nerve damage.

Dental emergencies include:
Trauma – including facial laceration.
Oro-facial swelling that is significant and/or worsening.
Bleeding that the patient is not able to control.

Treatments we cannot currently undertake:
* Mild or moderate pain (not associated with an urgent care condition and that responds to pain relief measures).
*Lost crowns and fillings.

The following link provides useful additional help and guidance:
https://gideaparkdentalpractice.co.uk/wp-content/uploads/2016/11/self-help.pdf

Thank you for your support and for continuing to follow UK Government advice:
Stay at home!
Protect the NHS!
Save Lives!

We will get through this together and look forward to seeing you all as soon as safely possible!

Well Done Gary!!!

Winner of the Plan Direct voucher!!

We look forward to announcing the winner of the power brush soon! Watch this space!

 

 

 

CONGRATULATIONS!!

We are delighted to announce that Rola has passed her Dental Nurse apprenticeship and is now a fully qualified member of the team.   Arriving from Syria just over 2 years ago, Rola has been an inspiration to us all – showing commitment to her studies and overcoming every barrier.   Her work is of the highest standard and she always has a smile!  It has been a privilege to work with her!! Congratulations from all of the team!

Happy New Year to all of our loyal patients!!

We look forward to welcoming you soon in our newly refurbished waiting room!

 

GREAT NORTH RUN 2018

Well done Chris for completing the Great North Run in 1:38 and raising over £300 for Heel and Toe, a local children’s charity supporting children and their families with cerebral palsy!   Not bad for a veteran!!!

 

CONGRATULATIONS!!!

Chris has successfully completed the Fred Whitton Challenge.

After a gruelling day with soaring temperatures, Chris was relieved to cross the finishing line in one piece!  Many thanks to all those who generously sponsored him.

All proceeds will go to the Heel and Toe Children’s Charity in Pelton.

GDPR  

We take you and your privacy very seriously. So, we’d like to let you know that we’ve updated our privacy policy in line with the new General Data Protection Regulation which comes into effect on 25th May 2018. You can find out more about our privacy policy by clicking on the link at the bottom of any webpage. 

Check for availability – 2 Saturdays/month!!

Visit to the Dental Trade Show – 19th May 2018

Chris, James and Harry attended the annual British Dental Association Conference and Trade Show in Birmingham, keen to keep up-to-date with advances in products and technology!  They were delighted to find Cestria Dental Practice’s bespoke bleaching boxes being showcased on the Whitewash Laboratories Stand.

 

23rd June 2018

Chris will be cycling the Fred Whitton Challenge in the Lakes to support the Heel Toe Children’s Charity.  Any sponsorship will be gratefully received!!

 

APRIL 2018

Cestria Dental Practice visited Bournmoor Primary in April to talk about the importance of being aware of the amount of sugar in some of our favourite food and drinks.  We also showed pupils how to brush effectively in order to maintain good dental health.  The pupils joined in enthusiastically with our quiz and impressed us with their knowledge!

 

 

 

 

New Patients Welcome!

 

Welcome Back!!

 

How has Cestria Dental Practice responded to Covid-19?

Whilst the standards for UK dentistry were already very high, these changed during the Red & Amber phases of Government Coronavirus management. All dental practices were instructed to close and new Urgent Dental Centres were initially set up to deal with managing the most serious dental emergencies during ‘lock-down’. Whilst we were unable to see patients during this period, the team was hard at work behind the scenes. Calls were monitored daily and patients received advice and emergency medicines, as appropriate.  We kept informed of the new standard operating procedures that were being developed and started to plan for the changes that were anticipated once general dental practices would be allowed to open again. We were pleased to be ready to open on the first day we were allowed to, Monday 8 June 2020.

How have we enhanced safety?

Team training & development

New social distancing measures

New standard operating processes

Reduced patient numbers

Covid triage prior to appointment

Restricted access to reception

Enhanced cross infection control processes

Increased specification PPE – all clinical staff fit tested for respirator masks for AGPs

Hand sanitising on entry to practice

Increased cleaning of communal areas

Fogger disinfectant machines after AGPs